ALL OUR PRODUCTS ARE SHIPPED TO BUSINESS AND PRIVATE USERS EXCEPT FOR PRODUCTS WHERE STATED OTHERWISE.
All products are for research and development laboratory use only, not for human or animal application, and should be handled only by professional chemist , suitably trained persons, familiar with laboratory procedures and potential chemical hazards. All compounds are supplied on the condition that the customer alone accepts total responsibility for their use and any misuse, and for safe disposal of all such compounds.
ISOMERLAB takes no responsibility that the products offered may be lawfully purchased outside of Slovenia. Purchasing the offered products may not be legal by certain persons in certain countries. If you purchase our offered products from outside of Slovenia, you do so at your own risk and you are responsible for compliance with your local state or federal laws. These Terms and Conditions are governed by the internal substantive laws of Slovenia, with respect to any conflict of legal principles. Jurisdiction for any claims arising under this agreement shall lie exclusively with the courts within Slovenia. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such a provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. The customer hereby acknowledges the following: The chemicals and/or supplies purchased may have hazardous properties, and that he/she is legally entitled to receive these materials and handle it. In consideration of the sale of the offered chemicals and/or supplies the buyer agrees to the following: The buyer agrees that he will not use the chemicals and/or supplies in violation of any local, state, or federal law. He/she agrees he will not use any chemicals and supplies for developing for any illegal drugs, chemical weapons, or for any other illegal purposes. The buyer hereby acknowledges that any purchase shall be made at their own risk.
DELIVERY OF PRODUCTS
ISOMERLAB ships all products worldwide. We ship all of our products worldwide to all buyers, who are obligated to determine their local jurisdiction’s laws regarding the items ordered. Sometimes the buyer's local customs may impose an import tax on an order. The
buyer is responsible for paying that amount to their local customs office to release their shipment. We guarantee that the buyer's shipment will arrive in their country; DHL authorities have total control thereafter. Most orders are shipped within 48 hours. Within 24 hours of an order being shipped the buyer will receive an automatic email containing the associated tracking number.
Order change or cancellation
Orders cancellating/changing may be changed or amended only by written agreement signed by both the Buyer and the Seller. Buyer may cancel an order only by providing actual notice to ISOMERLAB prior to the start of PRODUCT production, Cancellation of an order during PRODUCT production shall result in a charge of thirty-five (50%)of the cost of the original order. UPON COMPLETION OF PRODUCTION FOR AN INDIVIDAL PRODUCT, NO CANCELLATION OF AN ORDER SHALL BE ALLOWED.
RETURN OF THE GOODS
Returns Goods may not be returned for credit without prior authorization and shipping instruction from the Seller. The Buyer shall inspect goods immediately upon receipt and inform the Seller promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem. All claims for replacement or credit must be made within 10 days of receipt of goods.
10% processing fee may be imposed on items returned due to the Buyer’s error. All items approved for return must be in unused and resalable condition. Seller cannot accept for return any open chemicals, custom products or special orders, refrigerated or frozen products, or products missing labels.
All prices are shown in EUR currrencys and are subject to changes without prior notice.
We do not charge VAT due to VAT exempt under Article 287 of Directive 2006/112EC